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We offer refunds on purchase of our digital goods.
We offer refunds on purchase of our digital goods. However, since we deal with digital goods, we honor requests for refunds for the following reasons:
Non-delivery of the product: Due to an issue with the mail, you do not receive a delivery e-mail from us. If that's the case and we missed our delivery deadline you will receive a refund!
Download issues: You have problems that prevent you from downloading the product. https://psychic-artist.com recommends that you contact the support team for your browser provider, as https://psychic-artist.com ensures that our website can be accessed with all major browsers, and this problem usually arises from a customer’s issue with either their browser, firewall, or network;
Defects with your order: Although all the products are thoroughly tested before release, unexpected errors may occur. This reason should be submitted to our Support Team for its approval of your refund request;
Product not-as-described: A request based on this reason is addressed on a case-by-case basis and subject to our approval. To prevent this kind of claim from arising, every customer is encouraged to check free samples ( in the form of video overviews, demo links, product samples, screen shots) of each type of the product offered before making a purchase.